Privacy Policy
Last updated on 20 Oct, 2024
At ENSUD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ensud.com. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect both personal and non-personal information from you when you visit our website or interact with our services. This may include:
- Personal Information: Name, email address, phone number, physical address, and payment details when making enquiries or purchasing products.
- Non-personal Information: Browser type, IP address, device information, and other technical details collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your enquiries or orders.
- Communicate with you regarding your order, delivery status, or any changes.
- Improve our website and services based on user behavior and feedback.
- Send promotional emails or messages (only if you have opted in to receive them).
- Comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers for specific purposes, such as:
- Payment processing (Razorpay, UPI, etc.).
- Delivery and logistics partners.
- Legal or regulatory authorities, if required by law.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and track visitor behavior. Cookies are small files stored on your device that help us understand how visitors interact with our site. You can choose to disable cookies in your browser settings, but some features of the website may not function properly as a result.
5. Data Security
We take reasonable measures to protect the personal information you provide to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information held by us.
- Opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link.
- Restrict or object to the processing of your data under certain circumstances.
- Request that we provide a copy of your personal data in a commonly used electronic format.
To exercise any of these rights, please contact us at helloensud@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before sharing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
9. Contact Information
For inquiries or support related to these Privacy Policy, please write to us at helloensud@gmail.com or visit us at:
ENSUD
Peruvampadam, Edivanna PO, Nilambur, Kerala – 679329